Facebook Messenger
What can Facebook Messenger do?
Chat with Facebook Users
① No need for external networks, VIP clients can use it directly.
② Messages can be pushed to WeChat for real-time replies.
③ Facilitates free client development from Facebook for businesses.
Chat with Website Visitors Online
① Can be integrated on websites, allowing visitors to inquire online without logging in.
② Real-time translation of chat content to overcome language barriers.
③ Contact information provided by customers during the chat is automatically collected in the CRM system for easy follow-up communication.
Why use Facebook Messenger?
① Facebook has a huge user base and is an important channel for developing overseas clients.
② Subject to factors such as restricted access to Facebook and the inability to communicate in a timely manner, customer attrition is likely to occur.